A Community that Listens to the Player's Voice Offers a Real Gaming Experience.

Player-Focused Community and Experience Principles
2024/11/19

Player-Focused Community and Experience Principles

Hello Saltanat Online Community,

Today, we are delighted to address you as part of the Saltanat Online team. We see Saltanat Online not just as a game but also value it as a community. By considering your gaming experience and expectations, we are here to create a better game and grow together.

One of the common mistakes developers make is seeing players just as numbers. However, we appreciate your excitement, problems, and contributions as players. We listen to you, work to improve the game with your feedback, and progress together on this journey.

To prevent toxic behavior, a problem faced by every great game community, we adopt an open and fair management approach. By clearly defining our community's principles and rules, we aim to create a healthy communication environment.  In our community, we want everyone to feel respected as a member. Therefore, we take negative behaviors seriously on our community platforms and in-game, and take necessary actions.

Our support team is here for all your questions and problems, working towards the same goal with you. Communicating and listening to you is important to us.

In the future, we will continue to share our goals for creating a healthier community with you. Each of you contributes to the growth and development of the Saltanat Online community. We are here with you to offer a better gaming experience and share this enchanting journey.

Endless thanks!

Saltanat Online Team